Return Policy

Returns Policy

  • Satisfaction Guarantee
  • No-Hassle Return Policy
  • How to Return an Item

Your 100% Satisfaction is Guaranteed

At 24onlineshoplllc, we stand behind our products 100%. If for any reason you are not satisfied with your purchase, you have our “Paw of Honor” that all 24onlineshoplllc products carry a 30-day No Questions Asked, Money Back Guarantee. We are confident that you will love your new 24onlineshoplllc friend.

No-Hassle Return Policy

Should any item not meet your expectations, return it for a full refund, less shipping cost. Please email us and we will assist you with the return of your order within 30 days of purchase date. Let us know what’s wrong, pack it back up, send it to us, and we’ll make it right. Items must be returned in the same condition as they were when shipped out. We reserve the right to deny any exchanges or returns if those conditions have not been met..

We do not charge any restocking fees. Be sure to include your Name and order Number with the package so we can better serve you. If possible, package your return item(s) in the original box it was shipped in. Your new item will be shipped out upon receipt of your return.

Return by Phone or Email:
Send an email to  or call us at +971-526584220 and we will happy to assist you in processing your return. In order to process your return request promptly, please provide your Name, Order Number and Reason for Return/Exchange.

Please send your Returns and Exchanges to: